Ask your doctor questions online. No phone tag, no wait.
Patient Communicator is a HIPAA-compliant messaging platform that moves phone calls to the web, allowing doctors and staff to answer questions easily. It's concierge service for patients, drives office efficiencies and is free for doctors.
As Featured In:
Patient Communicator Featured on Fox News
About Dr. Robert K. Novich
The doctor behind Patient Communicator
Learn how Dr. Novich provides concierge care to his patients and was able to cut phone calls by 75% and lower his overhead to under 15%.
As featured on FOX News Live!
A Patient Communicator Featured Video
Features:
What Patient Communicator can do!
- Secure, HIPAA-compliant and safer than email
- Easily manage incoming questions
- Offer patients enhanced access
- Push personalized content to patients in a one click
- Attractive, intuitive patient portal
Doctors
Information about Patient Communicator for Doctors
We can help you:
- Reduce the burden of responding to administrative and non-urgent medical phone requests
- Offer your patients a convenient method to communicate with your office
- Free up your schedule to spend more time with patient visits
Patient Communicator was designed by a doctor for doctors
Patient Communicator is a HIPAA-compliant messaging web site where your patients can ask questions online rather than through a disruptive phone call. Patients pay a modest yearly fee for the service* and you enjoy increased monthly revenue. Finally, a simple service that allows you to easily provide concierge services to your patients.
- Increase your revenue: Get paid for answering your patients’ questions online through a secure messaging platform. A typical practice can generate an additional $10,000 per year
- Offer concierge medicine: Our model lets you introduce concierge services to your patients while continuing to accept insurance.
- Save time each day. Phone calls are disruptive and eat up most of the productive time from your staff. Online communications from patients will free up the phone for other requests.
* If you want to provide secure messaging for free to your patients, we offer a $50/month plan for unlimited use.
Watch a short demo
Sending and receiving messages takes seconds!
Learn More
Patients
Get answers without a phone call
You can now ask your practice non-urgent questions 24/7*. Questions such as:
- Can I eat this food while I’m on this medication?
- I’m unclear about my bill from last week.
- I don’t understand the directions on my prescription.
* Response time is determined by your doctor, typically 2 business hours during the week. Patient Communicator should not be used for urgent medical issues.
Patient Communicator was built with your needs in mind
Patient Communicator is a secure messaging service that lets you ask your doctor non-urgent questions online rather than having to wait on hold and play phone tag.
- Ask basic questions and get rapid responses
- No more phone calls, waiting on hold, leaving messages or playing phone tag.
- Enjoy concierge access for pennies a day
- More secure and easier than email